Help & Information
Quick answers to common questions about delivery, visiting our nursery, and ordering trees from Papervale.
Yes. We deliver throughout the United Kingdom and Ireland via a 2–3 day tracked courier service. For customers in Co. Down and surrounding areas we also offer a personal delivery service direct from the nursery.
All orders are dispatched via a 2–3 day tracked courier service. Local customers in Co. Down and surrounding areas can arrange personal delivery direct from the nursery — contact us to discuss timing.
Every tree delivery includes our planting and aftercare guide, so your tree gets off to the best possible start from the moment it arrives. You can also read the full guide online at Planting & Aftercare.
Yes, you are welcome to collect directly from our nursery in Rathfriland. We are open Saturday 10am–2pm, and weekday visits are available by appointment. Call us on 028 3085 0059 or email us to arrange a convenient time.
We are based at 48 Old Newry Road, Rathfriland, Co. Down, Northern Ireland, BT34 5BQ — on the foothills of the Mourne Mountains.
We are open Saturday 10am–2pm. Weekday visits (Monday to Friday) are available by appointment. We are closed on Sundays.
Call 028 3085 0059 or email us to arrange a visit at a time that suits you.
Yes, weekday visits are by appointment only. We are always happy to show you around the nursery and help you choose the right tree. Call us on 028 3085 0059 or email us to arrange a time.
Download our current availability list — it is updated each season and lists all current stock by species, size, and format. Available as a PDF or Excel spreadsheet. You can also browse the tree catalogue or shop online.
Bareroot and rootball trees are available from November through March during the dormant season. Container-grown stock is available all year round. Contact us if you are planning ahead for a specific season.
Get in touch — we are often able to source specific stock on request. Call us on 028 3085 0059 or email us and we will do our best to help.
Yes. We work with landscape architects, contractors, local authorities, and estate managers. Contact us to discuss trade pricing and large-scale supply requirements.
Yes, for local customers we offer an on-site planting service. We come to you and plant your tree correctly, with hole size, depth, staking, and mulching all carried out to BS8545 standard.
Find out more on our Services page.
Yes. We can carry out a site evaluation to assess exposure, soil type, drainage, and any other factors that could affect long-term establishment — ensuring the right tree goes in the right place from the start.
If you can't find the answer you're looking for, get in touch. Our team is happy to help with species selection, delivery queries, or anything else.
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